We are committed to delivering quality products. If you are not entirely satisfied with your purchase, you may request a refund within thirty (30) calendar days from the date of delivery, subject to the terms and conditions set forth below.

---1. Eligibility for Refund

1.1. This 30-Day Money Back Policy (“Policy”) applies solely to products purchased through our official website or authorized online sales channels.

1.2. Requests for a refund under this Policy must be submitted in writing to support@beardo.in, within thirty (30) days from the delivery date.

1.3. The Policy is valid only for individual retail consumers. Products purchased in bulk or for commercial, promotional, or resale purposes are expressly excluded.

1.4. Refunds will be processed only once per customer per product. Repeat or abusive claims may result in disqualification from future refunds or product purchases.

---2. Return and Refund Procedure

2.1. To initiate a return, customers must first obtain a Return Authorization from our customer service team. Products returned without authorization may not be accepted and will be returned to the sender at their own cost.

2.2. Products must be returned in their original condition, along with all original packaging, accessories, user manuals, and any promotional items received at the time of purchase.

2.3. Refunds will be processed only after a thorough inspection of the returned product by our quality control team.

2.4. Subject to inspection approval, eligible refunds will be processed to the original payment method within seven (7) to ten (10) business days from the date of return confirmation.

2.5. We reserve the right to deduct applicable shipping fees, promotional discounts, and/or restocking fees where necessary, unless prohibited by applicable law.

---3. Exclusions from PolicyThis Policy shall not apply to products that fall under any of the following categories:

• · Physical Damage: Products exhibiting signs of damage, abuse, mishandling, or modification including dents, cracks, scratches, or other physical alterations.
  
• · Water or Liquid Damage: Except for designated waterproof products (e.g., Ball Safe Trimmer), products damaged by exposure to water or other liquids are ineligible.
  
• · Misuse, Negligence, or Improper Use: Including but not limited to electrical overloads, failure to follow usage instructions, or excessive wear and tear.
  
• · Missing Components: Any return that does not include all original parts, such as charging cables, attachments, or covers.
• · Unauthorized Repairs or Modifications: Any product that has been serviced, altered, or tampered with by third parties not authorized by us.
  
• · Multiple or Fraudulent Claims: Customers submitting multiple refund requests, or suspected of fraudulent activity, may be disqualified from the Policy.
  
• · Commercial Purchases: This Policy is strictly limited to personal, non-commercial use.
  

---4. Proof of Purchase Requirement

4.1. All refund claims must be accompanied by a valid proof of purchase (e.g., invoice, order confirmation email).

4.2. In the absence of such documentation, we reserve the right to deny any refund request.

---5. Product Condition and Inspection Rights

5.1. We reserve the right to reject any refund request if the returned product does not match the product originally shipped (based on serial number, batch code, or visual inspection).

5.2. If the returned item is found to be counterfeit, tampered with, or substituted, the refund will be denied, and appropriate legal action may be initiated.

---6. Shipping Liability Disclaimer

6.1. We are not responsible for lost or damaged returns during transit.

6.2. Customers are advised to retain shipping receipts and tracking details until the refund is processed.

---7. Non-Transferability

7.1. This Policy is extended only to the original purchaser and is non-transferable.

7.2. Products gifted or resold are not covered under this policy.

---8. Force Majeure

8.1. We shall not be liable for any failure to perform obligations under this policy where such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, war, strikes, cyber-attacks, supply chain disruptions, or pandemic-related delays.

---9. Abuse and Fraud Prevention Clause

9.1. We reserve the right to suspend, limit, or permanently block users suspected of policy abuse, fraud, or malicious intent.

9.2. Abuse includes (but is not limited to) creating multiple accounts to claim refunds, tampering with products, or misrepresenting claims.3

---10. Limitation of Liability

10.1. Under no circumstances shall the company, its affiliates, directors, officers, agents, or employees be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to the use or inability to use the product.

10.2. Our total aggregate liability under this Policy shall not exceed the purchase price of the product in question.

---11. Governing Law and Jurisdiction

11.1. This Policy and any disputes or claims arising out of or in connection with it shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

11.2. The courts located in Ahmedabad, India shall have exclusive jurisdiction over any disputes arising under or in connection with this policy.

---12. Modifications and Severability

12.1. We reserve the right to amend, suspend, or terminate this Policy or its terms at any time, with or without prior notice, subject to applicable consumer protection laws.

12.2. If any provision of this policy is held to be invalid or unenforceable, such provision shall be severed from the policy, and the remaining provisions shall remain in full force and effect

.---13. Contact Information

For questions, clarifications, or to initiate a return:

• · Email: support@beardo.in
  
• · Phone: +91-7818000555 (Mon–Sat, 10:30 AM – 6:30 PM)